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Technical Support
Technical support
Behind a successful and creative project team, there must be a thoughtful and powerful technical team to give silent support! As Autodesk's gold channel and BIM professional service provider in Shanghai, Shanghai Okeyi Company relies on strong technical strength and personnel reserve as the backing, and has been adhering to good service tradition and awareness to provide the following after-sales service and related technical support for the majority of customers in the industry. Every customer who has purchased Autodesk genuine software products from Shanghai Okey Company can enjoy the following technical support and after-sales service.
1. After the user places an order successfully, there will be two emails sent by the manufacturer in the mailbox, select the one of the "Create User" to create an account.
2. According to the jump link, create an account, confirm the email, and create a login password.
3. After the account is created, log in to the accounts page.
4、Under "User Management", select "By User".
5. Select "Invite Users" in the upper right corner.
6. Enter the user's name and email address, and click Send Invitation when finished.
7. After the invitation is sent, return to the previous page and click on the user's mailbox.
8. Select the product that needs to be assigned to the user.
9. The user logs in to his mailbox and creates an account.
10. The user logs in to his or her email address to create an account.
11. After logging in to the accounts page, select "All Products and Services".
Autodesk Gold Distributor and BIM Professional Service Provider
Shanghai Okeyi Information Technology Co., Ltd.
Welcome to pay attention to us
Contact Phone:
Contact Email:
Contact Address:
Room 1602-1604, Block F, Everbright Convention and Exhibition Center, 86 Caobao Road, Xuhui District, Shanghai
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