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After-sales service
Technical support
Behind a successful and creative project team, there must be a thoughtful and powerful technical team to give silent support! As Autodesk's gold channel and BIM professional service provider in Shanghai, Shanghai Okeyi Company relies on strong technical strength and personnel reserve as the backing, and has been adhering to good service tradition and awareness to provide the following after-sales service and related technical support for the majority of customers in the industry. Every customer who has purchased Autodesk genuine software products from Shanghai Okey Company can enjoy the following technical support and after-sales service.
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Product function introduction
Regardless of whether or not users who have purchased genuine Autodesk products in Shanghai Okeyi, if they need to learn about other Autodesk product functions and combined applications in person, as well as BIM special or overall solutions for different professional fields, they can apply to our company for on-site introduction or demonstration. Our company will assign professional technical engineers to conduct relevant technical demonstrations and introductions for customers.
In particular, AECC's large and complex BIM professional tool software set includes as many as 156 desktop software and 5 cloud tools, covering the two major fields of housing construction and infrastructure, and covering the two major industries of design and construction. The content is extremely rich and varied, and it is difficult to understand clearly without professional introduction and publicity. Therefore, Shanghai Okeyi Company will assign professional technical engineers to explain and express in detail for customers through PPT in the form of pictures and texts.


In addition, if the software version purchased or used by the customer is upgraded, you can also apply to our company for new function introduction or training, and our company will also assign professional technical engineers to introduce the new functions and enhancements in the new version of the software to the customer.
